It’s been over a month of me trying to get some resolution to my problems with my Internet at home, and I’m happy to say that I’m a step nearer today. I imagine it’s due to everyone’s help on Twitter to be honest, since a few people made a few calls internally on my behalf. So thanks if you helped out. I got a call a while ago from someone within Shaw who was informed of my problems. Right away, she said she was going to make some price adjustments to reflect the fact that my service has been sub-par. First, she lowered my monthly internet fee from $45/mo down to $10/mo for a full year. ...

This morning I went to use my internet and was redirected to a page that indicated I had exceeded my bandwidth for the month. Granted, with my recent purchase of Apple TV, I have been using more bandwidth. But as far as I’m concerned it’s not anything crazy (the odd TV show), and it’s strange to me that I hit my limit. I upgraded to the next plan up which is a small SoHo package for now. The part that concerns me is that my upstream bandwidth was larger than my downstream, which makes no sense at all based on the things I do with my computer. My NAT is locked down, so it’s basically impossible ...